Data Deletion Request

Request Data Deletion

You have the right to request deletion of your personal data from the Get Out app. This page explains the process and what data will be affected.

Last Updated: December 21, 2025

How to Request Data Deletion

To request deletion of your personal data from Get Out, developed by Get Out Media IKE, please follow these steps:

1

Send an Email Request

Send an email to [email protected] with the subject line: "Data Deletion Request"

2

Include Your Information

In your email, please provide:

  • The phone number associated with your Get Out account
  • Your profile name (if you created a profile)
  • Any additional information that helps us identify your account
3

Verification

We will verify your identity to ensure the security of your data. You may receive a verification code to the phone number registered with your account.

4

Confirmation

Once verified, we will process your deletion request and send you a confirmation email when the process is complete.

Contact Email: [email protected]

What Data Will Be Deleted

When you request data deletion, the following information will be permanently removed from our systems:

Account Information

Your phone number, verification codes, and authentication tokens will be permanently deleted.

Profile Information

Your profile name, bio, profile picture, date of birth, and all profile settings will be deleted.

Activity Participation

Records of activities you've hosted, joined, or shown interest in will be removed from your profile.

Messages and Conversations

All messages you've sent or received, and your participation in chat threads will be deleted.

Notifications

Your push notification tokens and notification preferences will be removed.

Media Files

All photos and media files you've uploaded (profile pictures, activity images) will be permanently deleted.

Social Connections

Your favorites, stars, and connections with other users will be removed.

What Data May Be Retained

For legal, security, and operational reasons, certain data may be retained for a limited period:

Transaction and Legal Records

Records required for legal compliance, tax purposes, or dispute resolution may be retained for up to 7 years as required by applicable law.

Anonymized Analytics Data

Aggregated, anonymized data used for analytics and service improvement may be retained. This data cannot be used to identify you personally.

Security and Abuse Prevention Logs

Logs related to security incidents, abuse reports, or violations of our Terms of Service may be retained for up to 90 days for safety and security purposes.

Backup Systems

Data in automated backup systems will be deleted according to our backup retention schedule, typically within 30 days after deletion from production systems.

Processing Timeline

We are committed to processing your data deletion request promptly:

Within 24 Hours

We will acknowledge receipt of your deletion request via email.

Within 2-3 Business Days

Your account will be deactivated and primary data deletion will begin.

Within 30 Days

Complete deletion from all production systems and backups will be finalized, and you will receive a confirmation email.

Important: Data deletion is permanent and cannot be undone. Make sure you want to delete your data before submitting a request.

Additional Information

Your Rights

Under GDPR and other applicable privacy laws, you have the right to request access to, correction of, or deletion of your personal data. For more information about your privacy rights, please see our Privacy Policy.

Account Deactivation vs. Deletion

If you're not ready for permanent deletion, you can simply uninstall the app. Your data will remain in our systems and you can return at any time. Data deletion is only necessary if you want your information permanently removed.

Questions or Concerns

If you have questions about the data deletion process or our data practices, please contact us at [email protected] or visit our Contact page.

Ready to Request Data Deletion?

Send an email to [email protected] with the subject "Data Deletion Request"

Send Deletion Request